For Your Security

You can follow these steps if you're prompted to ready up your security info immediately after you sign-in to your work or school business relationship.

You'll see this prompt simply if y'all haven't set up the security info required by your organization. If yous've previously set upwardly your security info, simply you desire to make changes, meet the Add or update your security info overview.

If what you're seeing on your screen doesn't match what's existence covered in this article, information technology means that your administrator hasn't turned on this feel notwithstanding.

Security verification versus password reset hallmark

Security info methods are used for both two-factor security verification and for password reset. However, not all methods can be used for both.

Method	Used for
Authenticator app	Two-factor verification and countersign reset authentication.
Text messages	Two-factor verification and password reset authentication.
Telephone calls	Two-factor verification and countersign reset authentication.
Security key	Two-factor verification and password reset authentication.
Email account	Password reset authentication only. You lot'll need to choose a different method for two-gene verification.
Security questions	Password reset authentication only. You'll need to choose a different method for two-cistron verification.

Sign in to your work or schoolhouse account

After you sign in to your piece of work or school account, you'll see a prompt that asks you to provide more data earlier it lets y'all admission your account.

Fix your security info using the wizard

Follow these steps to gear up your security info for your work or schoolhouse account from the prompt.

Of import:This is only an example of the procedure. Depending on your organization's requirements, your ambassador might have set up dissimilar verification methods that yous'll need to gear up up during this procedure. For this example, we're requiring ii methods, the Microsoft Authenticator app and a mobile telephone number for verification calls or text messages.

1. Subsequently you lot selectNext, aContinue your business relationship secure sorcerer appears, showing the first method your ambassador and organization crave you to prepare. For this example, information technology's the Microsoft Authenticator app.

   Notes:

   • If y'all want to use an authenticator app other than the Microsoft Authenticator app, select I desire to use a different authenticator app.

   • If your system lets you choose a unlike method likewise the authenticator app, y'all tin can selectI want to set a different method.

   

3. Remain on theFix your business relationship page while you set up the Microsoft Authenticator app on your mobile device.

4. Open the Microsoft Authenticator app, select to allow notifications (if prompted), selectAdd business relationship from theCustomize and control icon on the upper-right, and then select Piece of work or school business relationship.

   Note:The first time yous gear up upward the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your photographic camera (iOS) or to allow the app to accept pictures and record video (Android). You must selectAllowso the authenticator app tin can admission your camera to have a picture of the QR lawmaking in the next footstep. If y'all don't allow the camera, y'all can even so set up the authenticator app, just you lot'll demand to add the code information manually. For data about how to add the lawmaking manually, see see Manually add an business relationship to the app.

5. Render to the Set up your account folio on your computer, and and then selectNext. TheScan the QR code page appears.

   

6. Scan the provided lawmaking with the Microsoft Authenticator app QR code reader, which appeared on your mobile device later you created your work or school account in Step 5. If the QR code reader tin't read the code, you can select theCan't scan the QR epitome and manually enter the code and URL into the Microsoft Authenticator app. For more data nigh manually adding a code, run across Manually add together an account to the app.

7. SelectAdjacenton theScan the QR codepage on your reckoner. A notification is sent to the Microsoft Authenticator app on your mobile device, to test your account.

   

8. Approve the notification in the Microsoft Authenticator app, and then selectNext. Your security info is updated to use the Microsoft Authenticator app past default to verify your identity when using ii-footstep verification or password reset.

   

9. On thePhone gear up folio, choose whether y'all desire to receive a text message or a phone call, and so selectNext. In this example we're using text messages, then you must utilize a phone number for a device that can have text messages. A text message is sent to your telephone number. If would prefer to get a phone call, the process is like.

   

10. Enter the code provided past the text message sent to your mobile device, and and so selectNext.

    

11. Review the success notification, and then selectDone.

    

12. Review theSuccesspage to verify that you've successfully prepare both the Microsoft Authenticator app and a telephone (either text message or telephone call) method for your security info, and and then selectDone.

    

Note:If your organization requires you to employ app passwords, yous might see an boosted department in this wizard, where y'all can ready information technology upward. If you see a third section, chosen App passwords, you must fill it out before you lot will be able to consummate the magician. For steps most how to add an app password, see the "Manage your app passwords" section of this commodity.

Manage your app passwords

Sure apps, such every bit Outlook 2010, don't support 2-step verification. This lack of back up means that if y'all're using two-step verification in your system, the app won't work. To get around this problem, you tin create an autogenerated password to use with each non-browser app, separate from your normal password.

Notation:If y'all don't encounter this option in the magician, it means that your ambassador hasn't set it up. If this isn't fix, but you know yous need to employ app passwords, yous can follow the steps in Set up up app passwords from the Security info page.

When using app passwords, it'southward important to retrieve:

• App passwords are autogenerated and merely entered one time per app.

• There'southward a limit of twoscore passwords per user. If yous try to create one afterwards that limit, y'all'll be prompted to delete an existing password before being allowed to create the new one.

• Use one app countersign per device, not per app. For example, create a single password for all the apps on your laptop, and then another single password for all the apps on your desktop.

To add app passwords in the sign-in sorcerer

1. After finishing the previous sections of the magician, selectNextand complete theApp countersign department.

2. Type the name of the app that needs the password, for example Outlook 2010, and then selectNext.

   

3. Copy the password code from theApp countersign screen and paste it into thePasswordarea of the app.

   

4. After you copy the password and paste it in the app, render to this sorcerer to make sure all of your sign-in method information is accurate, and and so selectDone.

   

Next steps

• Reset your password if you've lost or forgotten it, from the Password reset portal or follow the steps in the Reset your work or school password article.

• Become troubleshooting tips and help for sign-in problems in the Can't sign in to your Microsoft business relationship commodity.

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Source: https://support.microsoft.com/en-us/account-billing/set-up-security-info-from-a-sign-in-page-28180870-c256-4ebf-8bd7-5335571bf9a8

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